Virtual Lifestyle Specialist - Arabic & French-Speaking (Temporary Contract)

🌍 Kickstart Your Career in Luxury Travel & Customer Service!

Arabic-Speaking Virtual Lifestyle Specialist – Fix Term Temp Contract

Are you a recent graduate or early-career professional looking to break into the world of luxury travel and concierge services? Do you love helping others, solving problems, and making someone’s day better? If you’re fluent in Arabic and English, and excited to work in a fast-paced, people-first environment, this could be your perfect next step!

If you answered "yes" to these questions, keep reading- you might be exactly who we’re looking for!

🌟 About the Role:

As an Arabic-Speaking Virtual Lifestyle Specialist, you’ll help deliver unforgettable travel and lifestyle experiences to our members around the globe. From booking luxury hotels and ground transportation to arranging VIP experiences, you’ll be the first point of contact for high-profile clients in the MENA, Europe, Asia, and US regions.

You’ll handle a high volume of calls and emails, provide tailored support, and act as a trusted go-to for all things travel-related. Don’t worry, we provide full training and a supportive team environment to help you shine!

🎓This is a great fit if you:

• Are a recent graduate or someone looking to grow in the travel/customer service space
• Speak Arabic and English fluently
• Are a great communicator and problem-solver
• Are confident using digital platforms and multitasking under pressure
• Can work flexible hours (including some weekends and some evenings)

🧳 What You’ll Do:

• Respond to travel and lifestyle requests via phone and email in both Arabic and English
• Arrange bookings for hotels, villas, cruises, transfers, flights, and more
• Deliver top-tier service that leaves a lasting impression
• Promote exclusive offers and lifestyle perks
• Work closely with trusted suppliers and global partners
• Keep detailed records to ensure a smooth member experience
• Build real connections with members - you’re not just a voice on the phone!

🚀 What We Offer

• Start Date: As soon as possible
• Contract Duration: Fixed-term contract with potential to extend or become permanent
• Fully Remote working environment (Terms & conditions apply)
• Full training & mentoring provided
• Be part of a friendly, global team passionate about what they do

Key Skills & Attributes:

• Fluency in Arabic, French and English (written and verbal)
• A recent graduate or someone with 1–2 years’ experience in customer service, hospitality, or travel
• Strong communication skills and a passion for helping people
• Ability to multitask in a fast-paced, high-volume environment
• Comfortable using online platforms, tools, and systems
• A flexible, proactive, and can-do attitude
• Access to a quiet, reliable home working set-up (laptop provided)

Shift Patterns

• Rotational shifts 5 days a week example either Tuesday - Saturday / or Sunday - Thursday; 9 hours including 1 hour of lunch break. Day shift hours to be discussed in interview.

Guidelines for Hybrid/Home Office option:

• Please note that if you live within a commutable distance to our offices, you will be asked to enter into a hybrid working arrangement, with up to 60% Home Office possibility.
• A secure home office at your confirmed address, free from background noise or other distractions
• Internet service must meet minimum requirements and minimum speed check must be complete