Job Description
Chronic Care Staffing is Hiring a Remote RN Care Coordinator!
Employer: Chronic Care Staffing
Employment Type: Full-Time | Remote
Pay Rate: $25 – $30/hour
Summary of Position
Chronic Care Staffing is seeking experienced Registered Nurses (RNs) to join our team as Remote Care Coordinators. In this role, you will play a vital part in helping patients manage chronic conditions by performing monthly calls, educating patients, addressing urgent needs, and serving as a critical link between patients and providers.
This is a fully remote position, offering flexible scheduling with no weekend work, while making a direct impact on patient health and well-being.
Key Responsibilities
- Conduct monthly CCM calls or verbal enrollments with patients.
- Perform Health Risk Assessments, Transitional Care Management, and Remote Patient Monitoring as needed.
- Educate patients and families on chronic conditions, medications, and barriers to care.
- Promote adherence to individualized care plans developed with providers and caregivers.
- Support patients in self-management and goal-setting.
- Perform medication reconciliation and ensure follow-up on condition changes.
- Connect patients with relevant community resources to improve outcomes and reduce costs.
- Maintain compliance with CMS guidelines, HIPAA, and CCS policies.
- Document thoroughly within EHR systems and organizational software.
Requirements
Must-Have Qualifications
- Active, unencumbered RN license (Compact or state-specific: CA, NY, or IL).
- Active BLS certification.
- Recent in-clinic experience (primary care, geriatrics, internal medicine).
- Knowledge of CCM regulations and billing requirements.
- High proficiency with EHR systems and Google Suite.
- Strong clinical reasoning, critical thinking, and problem-solving skills.
- Excellent written and verbal communication.
- Ability to work independently in a HIPAA-compliant home office (locked door, distraction-free, two monitors, high-speed internet).
- Ability to maintain expected call volume.
Nice-to-Have Qualifications
- Compact/Multistate RN license.
- Prior experience in care coordination, chronic care management, transitional care, or remote monitoring.
- Familiarity with community resource navigation.
- Experience in patient/family education on chronic conditions.
- Background in quality measures, reporting, or CMS compliance.
- Additional certifications/coursework in care management or case management.
- Strong team-player mindset in a remote environment.
Home Office Requirements
- HIPAA-compliant workspace with locked door and distraction-free environment.
- High-speed internet.
- CCS-approved computer with dual monitors.
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