Product Manager

fresha
London
On-site
Full-time
Posted over 1 year ago
Product

Job Description

Role overview
 
Join Fresha as a Product Manager, reporting directly to the Head of Product, and play a key role in driving innovation and growth across our platform. You will own the strategy and roadmap for a set of core product areas, working closely with cross-functional teams to deliver impactful, high-quality solutions!

Our product organisation is structured into three core tribes: Money, Growth, and Performance. Product Managers are aligned to a tribe based on their experience, business priorities, and where they can have the greatest impact.

This is an exciting opportunity for someone with a strong foundation in product management who wants to shape meaningful product experiences within a fast-growing, global company.

This role is well suited to someone who thrives in a fast-paced and evolving environment, enjoys working autonomously, embraces challenges, and is motivated to make a real impact.

Responsibilities

What You Will Be Doing

  • Partner with internal stakeholders, including executives and cross-functional teams, to align product strategy with company goals.
  • Communicate product vision, roadmap, and outcomes clearly, fostering transparency and strong collaboration across teams.
  • Conduct market and user research to inform product direction and identify opportunities.
  • Develop and own a clear, forward-thinking product strategy aligned with business objectives and customer needs.
  • Define and prioritise the product roadmap, balancing short-term delivery with long-term value.
  • Lead end-to-end product development, from ideation through to launch and continuous iteration.
  • Collaborate closely with engineering, design, marketing, and operations to define and deliver effective product solutions.
  • Continuously improve user journeys and experiences across key areas of the product.
  • Monitor and optimise key performance metrics such as engagement, satisfaction, and business impact.
  • To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office 5 days per week.

    What we are looking for

  • Experience: 3+ years of product management experience, ideally within a digital product or SaaS environment.
  • Data-driven mindset: Strong analytical skills, with the ability to use data and insights to inform decisions.
  • Communication: Excellent communication and stakeholder management skills, with the ability to influence across teams and levels.
  • Customer focus: Passion for understanding user needs and delivering intuitive, high-quality experiences.
  • Adaptability: Comfortable working in a fast-paced, dynamic environment with evolving priorities.
  • Collaboration: A hands-on team player who is happy to support where needed.
  • Product delivery: Proven experience delivering software products or features end-to-end.
  • Ways of working: Familiarity with agile methodologies and iterative product development.
  • This is an exciting opportunity to shape the sales workflows at Fresha, delivering innovative solutions that drive business growth and improve the experience for partners and their clients.

    Interview Process

  • Screening call - Video-call with a member from the Talent Team - 30mins
  • 1st Stage - Video-call with Hiring Manager - 45 mins
  • 2nd/Final Stage - In-person presentation with Hiring Team - 60mins
  • We aim to complete the interview process and provide feedback within two weeks.
     
    Every application is reviewed manually by our Talent Team. While we strive to assess applications within 7 days, the high volume of interest from talented candidates may occasionally extend this timeline.

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