Head of Commercial (Mexico)

fresha
Remote
Posted 6 months ago
Commercial

Job Description

Role overview
Given our exciting and progressive growth plans, we are looking for an exceptional Head of Commercial - Mexico to come and join our global business, based in Mexico City, Mexico.
We’re growing fast, so this is a great opportunity for someone looking to work in a fast-paced business who likes to work autonomously, enjoys a challenge, and wants to make a big impact.

Responsibilities

Strategy & Commercial Planning

  • Develop, own, and execute the regional commercial strategy, including go-to-market plans, revenue growth initiatives, pricing and packaging considerations, and market expansion priorities
  • Drive commercial performance across the full revenue lifecycle, spanning new business, expansion, retention, and partner value optimization
  • Oversee and optimize end-to-end commercial processes, including sales planning, pipeline management, territory design, forecasting, discount governance, payment processing, and partner onboarding, ensuring scalability and operational excellence
  • Ensure adherence to commercial governance frameworks and continuously improve processes to enhance efficiency, productivity, and partner experience
  • Collate partner and market feedback to inform commercial strategy, product prioritization, and quantified business cases for new feature and capability development
  • Partner closely with global commercial and sales leaders to ensure regional alignment, consistency, and best-practice sharing across markets
  • Performance & Revenue Management

  • Set, communicate, and own commercial performance expectations, ensuring delivery against monthly, quarterly, and annual revenue, growth, and market share targets
  • Lead and optimize funnel and pipeline performance across acquisition and expansion, ensuring KPIs and conversion metrics drive sustainable and predictable growth
  • Ensure accurate forecasting, reporting, and performance insights through effective use of HubSpot and other commercial systems
  • Use data and analytics to identify trends, risks, and opportunities, driving continuous improvement in commercial outcomes
  • Leadership & People Development

  • Recruit, develop, and retain high-performing commercial talent, building a team capable of delivering strong revenue results and exceptional partner experiences
  • Coach, motivate, and empower commercial leaders and individual contributors with the skills needed to succeed across sales, negotiation, and partner management
  • Design and implement structured training programs and personalized development plans aligned to both individual and business growth objectives
  • Ensure commercial teams are equipped with the right tools, enablement resources, playbooks, and training to execute effectively
  • Foster a high-performance, collaborative culture through clear leadership, engagement initiatives, and team-building activities
  • Cross-Functional Collaboration & Stakeholder Management

  • Work closely with Product, Marketing, Finance, Operations, and Customer Success to align commercial objectives and execution across the business
  • Act as a senior commercial voice within the organization, influencing decision-making and aligning stakeholders around revenue and growth priorities
  • Ensure a consistently positive partner experience through strong communication, effective issue resolution, and sound commercial judgement
  • What We Offer

  • A rare opportunity to be an early commercial hire with significant ownership and influence.
  • Direct involvement in building Fresha’s presence and brand in the Mexican market.
  • Competitive compensation with performance-based incentives.
  • Modern equipment and access to continuous learning and development.
  • A diverse, international team with a strong culture of collaboration, ambition, and support.
  • Requirements

    Skills, experience & qualifications required

  • Proven B2B commercial leadership experience in SaaS, digital sales, online marketplace, or payments environments.
  • Demonstrated success driving revenue growth across SMB segments, including new business and expansion
  • Strong commercial acumen with the ability to balance strategic thinking and hands-on execution
  • Track record of leading teams to consistently deliver against revenue targets and KPIs
  • Highly analytical, data-driven, and confident working with commercial metrics and forecasting
  • Customer- and partner-centric mindset
  • Excellent communication, influencing, and stakeholder management skills, including the ability to influence at senior levels
  • Strong planning, prioritization, and time-management skills
  • High energy, resilient, and adaptable in a fast-paced, high-growth environment
  • Creative, solutions-oriented problem solver
  • Collaborative, hands-on leader willing to support the team when required
  • Self-starter with a proactive and ownership-driven approach
  • Ready to Apply?

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    About the job

    Posted on
    Apr 1, 2026
    Job type
    Full-time
    Location
    Mexico CityRemote

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