Collections Specialist with CIN7

We are looking for A Collections Specialist with CIN7 who will oversee accounts receivable and collection activities using the CIN7 platform, an inventory and POS system with integrated financial features. Collections on unpaid invoices. Need to reach out and follow up with customers. Must be organized and able to keep track of correspondence and payments. This role ensures timely recovery of outstanding payments while maintaining positive customer relationships and accurate financial records.

Key Responsibilities:

1. Account Management and Collection Activities:
• Track and manage overdue accounts using CIN7, setting reminders for follow-up and prioritizing high-value accounts.
• Contact customers via phone, email, or mail to collect overdue payments, following up as needed.
2. CIN7 Platform Management:
• Use CIN7 to record, track, and monitor account balances, payment histories, and collection activities.
• Prepare and generate reports through CIN7 on collection status, outstanding balances, and account aging.
3. Payment Processing and Dispute Resolution:
• Process customer payments and record transactions accurately in CIN7.
• Work with customers to resolve billing or account disputes, adjusting account records when necessary.
4. Collaboration and Reporting:
• Coordinate with sales, finance, and customer service teams to gather account insights, resolve account issues, and improve collection processes.
• Report on collection trends, payment delays, and outstanding balances to management.
5. Compliance and Documentation:
• Ensure all collection activities are compliant with federal and state laws, and maintain accurate records.
• Document all collection interactions in CIN7, ensuring updates reflect customer communication and payment status.

• Experience in collections, accounts receivable, or finance, with a strong understanding of inventory and billing systems.

• Proficiency in CIN7 or similar ERP systems (e.g., NetSuite).
• QuickBooks online experience
• Strong communication, negotiation, and organizational skills.
• Knowledge of accounts receivable practices and relevant laws.