Administrative Assistant (Kixie Call Dialer Experience)

We are in need of an Administrative Assistant who will provide daily support to our team by managing schedules, handling communications, maintaining records, and utilizing Kixie Call Dialer for outreach and follow-ups. This role requires excellent organizational skills and a customer-focused attitude.

Key Responsibilities

• Make outbound calls and follow up with clients/customers using Kixie Call Dialer
• Answer incoming calls and route them appropriately
• Maintain accurate and updated contact logs, call notes, and client data
• Schedule meetings, appointments, and follow-ups for team members
• Assist in managing email correspondence and basic CRM data entry
• Perform clerical duties including document preparation, file management, and data entry
• Provide general support to management and other departments as needed
• Help track performance metrics related to call outreach and response

• Proven experience in an administrative support or customer service role
• Hands-on experience with Kixie Call Dialer or a similar VOIP/CRM-integrated dialer
• Strong communication skills—both verbal and written
• Excellent time management and organizational abilities
• Ability to multitask and maintain attention to detail in a fast-paced environment