Web & Design Support Specialist

We are looking for a Web & Design Support Specialist to join our growing team. This role is perfect for someone who can balance technical expertise and creative design skills to maintain and enhance a custom product website with client-facing portals.

🔹 Role Overview

As a Web & Design Support Specialist, you will be responsible for keeping our website updated, ensuring smooth account access for users, managing product uploads/removals, and handling design-related projects. You’ll collaborate with our team to deliver a seamless user experience while maintaining strong design consistency.

🔹 Key Responsibilities

-Perform regular website updates and ensure functionality across client portals.

-Manage user accounts, access, and site security.

-Upload, update, and remove products in an organized manner.

-Create, edit, and maintain design assets to support branding and user experience.

-Troubleshoot minor technical issues and support overall site performance.

-Collaborate with the team to improve website usability and aesthetics.

🔹 Qualifications

-Proficiency in HTML and JavaScript.

-Skilled in Adobe Illustrator, InDesign, and Acrobat.

-Comfortable managing user accounts and website functionality.

-Familiarity with e-commerce portals or ordering platforms.

-Strong attention to detail and commitment to design consistency.

-Organized, proactive, and an excellent communicator.

-Prior experience in healthcare or custom product industries (preferred).