VP, Account Director (Learning & Development - Pharma Agency)

Remote

Posted 10 days ago

US Marketing

Job Description

About the Role

At Avalere Health, we operate at the intersection of science, strategy, policy, and creativity to help our clients—across pharma, payers, and providers—reach every patient who needs care. While our mission is rooted in healthcare broadly, our Learning & Development team focuses specifically on transforming how healthcare and pharmaceutical clients educate, enable, and engage their people.

Every Patient Possible is our North Star. Every Person Possible is our commitment to how we get there. We're looking for a bold, entrepreneurial client partner to lead strategic accounts and drive growth in the pharmaceutical, biotech, and medical device space. This is a high-impact role for someone who blends strategic thinking with strong execution and wants to shape how life sciences companies train and engage their people.

You’ll act as a trusted advisor and innovation partner to senior clients and lead transformative learning solutions across commercial, medical, and compliance teams. If you’re energized by innovation, love building deep client relationships, and thrive in fast-paced environments, this could be the perfect next move.

Responsibilities

What you'll do

Client Leadership & Strategic Partnership

Serve as the senior relationship lead across key accounts, embedding as a true extension of the client team and bring transformative training solutions to life.

Drive annual account planning and long-term strategic roadmaps focused on modernizing learning.

Build trust with senior stakeholders across Training, Sales, Medical Affairs, Compliance, and HR.

Facilitate quarterly business reviews, visioning workshops, and innovation planning sessions.

Growth & Innovation

Identify whitespace opportunities and lead strategic upsells based on a deep understanding of evolving client needs, industry trends, and future learning needs.

Oversee pitch and proposal development, pitch strategy, and contract negotiation for new and expanded work.

Collaborate with internal teams to co-create modern, tech-enabled solutions that set us apart.

Collaborate closely with solution architects, creative, and learning strategists to develop compelling, integrated offerings.

Cultivate a “builder” mindset within the team, prototyping new services, piloting AI tools, and unlocking new revenue streams.

Delivery Oversight

Ensure flawless execution of complex programs across learning modalities, immersive workshops, digital platforms, virtual experiences, simulation, and field enablement.

Work cross-functionally with project managers, designers, and analytics teams to maintain quality and alignment with client goals.

Champion client satisfaction, retention, and measurable business outcomes.

What you'll bring

10+ years in client services, consulting, or account leadership, ideally within an agency, medical communications, or training-focused environment.

Deep familiarity with the life sciences industry and regulated training environments.

A track record of growing multimillion-dollar accounts and influencing senior client stakeholders.

Strong training acumen, you understand business goals and translate them into learning strategy and the idea of possibilities.

Mindset

Entrepreneurial & Forward-Thinking: You’re energized by ambiguity and innovation.

Strategic & Consultative: You elevate conversations and challenge the status quo.

Growth-Oriented: You look for opportunities and aren’t afraid to test new ideas.

Collaborative Leader: You know how to mobilize teams and solve adaptive challenges, inspiring and bringing the teams together toward a shared vision.

Bonus Points If You Have

Experience with AI-powered learning tools or omnichannel training strategies.

Exposure to medical affairs, clinical development, or compliance training challenges.

Experience managing hybrid or remote teams in scaling environments.

Ready to Apply?

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About the job

Posted on: Aug 7, 2026
Job type: Full-time
Location: New York, NYRemote

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What you'll bring

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About the job

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