Group Account Supervisor (Pharma Agency, Omni-channel)

Remote

Posted 17 days ago

US Marketing

Job Description

About the role

This position manages the client services team providing tactical and strategic leadership. Works directly with the client to ensure goals and objectives are being met and takes ownership of the campaign process from inception to completion. Supervises the client services team on a day to day basis.

Responsibilities

What you'll do

Primary contact between the client and client services team, working to ensure brand strategy is effectively communicated and understood by team members

Develops relationships and manages key opinion leaders

Has a full understanding of the client’s brand, therapeutic area and objectives

Uses independent judgment and discretion to act as a bridge between the brand and creative strategy

Manages day to day client service business to ensure projects are completed on time and within budget

Ability to anticipate client needs and make recommendations

Simultaneously handles multiple projects under pressure and tight deadlines

Leads and sets an example for the client services team delivering quality products to clients

Works with multiple departments to ensure overall quality control of projects, including providing meaningful input as to employee performance and other issues within the agency

Constantly communicates with all departments, providing necessary project updates

Provides leadership and guidance to direct reports

Performs administrative tasks necessary to meet client deliverables

Attends meetings to discuss client projects and give status updates

Performs other duties as assigned

Requirements

About You

Bachelor’s Degree in Marketing, Advertising or equivalent discipline required

Pharma agency experience required.

Brand launch experience required.

7+ years client services experience within a high volume advertising agency

Must be self-motivated, professional, detail oriented, and possess excellent oral and written communication skills

Comfortable working under pressure within tight deadlines

Advanced PC experience with all MS Office Suite

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About the job

Posted on: Jul 31, 2026
Job type: Full-time
Location: New York, NYRemote

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