Virtual Office Assistant (Admin & Customer Service) - #34619

Company Profile

Our client is committed to providing the highest-quality dental care at the most affordable prices to patients throughout Ohio.

They accept a wide range of insurance options and offer dental services to meet all their customer’s needs.

Their Services include Cleaning, Whitening, Extractions, Oral Surgery, Fillings, Crowns and Bridges, Root Canals, Implants, Dentures and Partials, Sedation Dentistry, and Mouth Guard.

This is an excellent opportunity for a Virtual Office Assistant to join a company with continuous growth and a great working environment.

Duties and Responsibilities:

• Verify insurance and call on outstanding insurance claims.
• Scheduling appointments, contacting patients, and following up.
• Collect and post payments and record receipts.
• Work aging report to ensure all claims are paid properly.
• Submits dental claims to insurance companies online, by mail, and by fax.
• Appeal non-paid procedures by either calling or sending a narrative.

• Minimum of 2-3 years of experience in roles such as Admin Assistant, Virtual Assistant, or similar positions.
• Possession of a Bachelor’s degree in Science or Accounting, or equivalent qualification is an advantage.
• Proficiency in MS Excel, MS Word, and tech-savvy skills are essential.
• Strong writing and communication abilities are required.
• Demonstrated initiative, productivity, and a sense of responsibility are necessary traits.
• Ability to work effectively in a team, reliability, integrity, and competence in job execution are crucial.

Job Type: Direct Employment

Employment Type: Full-time

Location: Remote

Work Schedule: Monday to Friday

9:00 pm to 6:00 am Philippine Time (8:00 am to 5:00 pm CST)

Industry: Dental/Health Services