TPP Account Manager (Middle East and Africa)

Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As a TPP Account Manager, you will play a pivotal role in maintaining and strengthening relationships with key third-party suppliers, consolidating our presence in the local market and leading a team of account managers.

This is a remote vacancy open to candidates residing in Egypt, Algeria or Jordan.

Job Responsibilities:

• Analyzing the competitiveness of the Middle East and Africa suppliers of the hotel inventory.
• Monitor and analyze key performance indicators to assess supplier success and improvement areas.
• Holding regular meetings and calls with suppliers.
• Improving commercial and payment conditions with suppliers.
• Participate in internal projects, ensuring supplier results, deadlines, and quality.
• Interacting with the Tech department by improving the suppliers’ representation.
• Supporting the Customer Support team and suppliers in organization of the internal processes by incidents resolution (overbookings/kick-outs).

• 3+ years of experience in the travel industry within the hospitality sector, managing communication and agreements with third-party hotel suppliers.
• Solid understanding of how API integrations impact operational performance.
• Excellent communication and collaboration skills across multicultural, remote teams.
• Strong analytical mindset; confident in data-driven decision-making.
• Ability to take initiative and follow through on responsibilities with minimal supervision.
• Proven ability to manage multiple priorities in a fast-paced, remote environment.
• Hands-on experience working with API-connected suppliers and platforms (e.g., TravelgateX, Juniper, Derbysoft).
• Proficiency in Microsoft Office tools (Excel, PowerPoint, Word) and experience with data visualization platforms such as Tableau or Grafana.
• Advanced proficiency in English (B2/C1) and Arabic; other languages are a plus.
• Availability to travel occasionally for supplier visits.