Solutions Engineer (Remote - US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Solutions Engineer in United States.

As a Solutions Engineer, you will play a critical role in bridging the gap between customer needs and cutting-edge identity and security technologies. You’ll serve as a trusted technical advisor during pre-sales, proof of concept, and implementation phases — helping clients design, test, and integrate biometric and identity solutions tailored to their unique environments. This position offers a blend of hands-on engineering, customer interaction, and strategic solution design, where your expertise will directly influence successful deployments and long-term client satisfaction.

Accountabilities:

• Act as a key technical point of contact during pre-sales and customer engagement, providing product demonstrations and technical consultations.
• Lead Proof of Concept (PoC) efforts by validating requirements, configuring solutions, and guiding partners through setup and integration.
• Support architectural design discussions, presenting proposed solutions and addressing detailed technical inquiries from stakeholders.
• Collaborate closely with sales, product management, and support teams to ensure seamless delivery and customer satisfaction.
• Monitor market trends and provide insights to internal teams to improve product competitiveness and capabilities.
• Maintain regular technical and activity reports for leadership visibility.
• Represent the customer’s perspective internally by sharing product feedback and advocating for usability and performance improvements.

• 12–14 years of experience in a technical role, ideally within pre-sales, integration, or customer support.
• Bachelor’s or Master’s degree in Information Technology, Electronics Engineering, or a related discipline (or equivalent experience).
• Strong communication and presentation skills with proven ability to engage technical and business stakeholders.
• Practical experience with API integrations, webhooks, REST/JSON/SOAP protocols, and enterprise systems integration.
• Basic understanding of containerization (Docker), mobile platform SDKs, and identity management technologies such as Active Directory, LDAP, or RADIUS.
• Familiarity with Linux-based systems and prior exposure to biometric or access control solutions is a strong advantage.
• Strong analytical and organizational skills, with the ability to work both independently and collaboratively.
• Willingness to travel domestically and internationally as required.

Must be a U.S. Citizen, Green Card holder, or otherwise authorized to work in the