Senior Analyst, Ninja Mart (Collections)

Requirements

• 3–5 years of working experience in accounts receivable or collections, with at least 1 year in process development or improvement.
• Strong knowledge of collection strategies, tools, and credit risk management.
• Proficiency in Microsoft Excel or Google Sheets for data analysis and reporting.
• Exceptional communication, negotiation, and conflict resolution skills.
• Strong organisational skills, attention to detail, and ability to manage a high volume of accounts efficiently.
• Associate or Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.
• Ability to assess account risk, identify root causes of non-payment, and design effective collection strategies.
• Skilled in maintaining precise records, tracking payments accurately, and ensuring compliance with billing and credit terms.

Key Responsibilities

• Lead collection efforts by engaging Sales teams and customers to drive timely payments and reduce overdue accounts.
• Negotiate and monitor repayment plans, including conducting customer site visits where needed.
• Strengthen processes by designing and refining collection workflows and SOPs, ensuring compliance with policies and audit standards.
• Deliver impactful insights through weekly and monthly reporting, portfolio analysis, and trend reviews to support business decisions.
• Provide clear recommendations on collection performance and strategies to improve recovery rates.

Key Responsibilities

• Lead collection efforts by engaging Sales teams and customers to drive timely payments and reduce overdue accounts.
• Negotiate and monitor repayment plans, including conducting customer site visits where needed.
• Strengthen processes by designing and refining collection workflows and SOPs, ensuring compliance with policies and audit standards.
• Deliver impactful insights through weekly and monthly reporting, portfolio analysis, and trend reviews to support business decisions.
• Provide clear recommendations on collection performance and strategies to improve recovery rates.

Requirements

• 3–5 years of working experience in accounts receivable or collections, with at least 1 year in process development or improvement.
• Strong knowledge of collection strategies, tools, and credit risk management.
• Proficiency in Microsoft Excel or Google Sheets for data analysis and reporting.
• Exceptional communication, negotiation, and conflict resolution skills.
• Strong organisational skills, attention to detail, and ability to manage a high volume of accounts efficiently.
• Associate or Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.
• Ability to assess account risk, identify root causes of non-payment, and design effective collection strategies.
• Skilled in maintaining precise records, tracking payments accurately, and ensuring compliance with billing and credit terms.