Polish Speaking CS for Logistics industry work from home anywhere in Greece

Patrique Mercier Recruitment ES is delighted to announce a fantastic opportunity for a Polish Speaking Customer Service Representative in the Logistics industry! Work from the comfort of your home anywhere in Greece while providing exceptional support to Polish-speaking clients. This role offers the chance to be a key player in the logistics sector, assisting customers with their inquiries and ensuring their needs are met with efficiency and professionalism.

Join our enthusiastic team and contribute to delivering top-notch service in the dynamic world of logistics. If you are passionate about customer support and logistics, this is the perfect role for you!

Your Responsibilities

• Provide high-quality customer service to Polish-speaking clients through various communication channels.
• Address inquiries and resolve issues regarding logistics operations and services effectively.
• Ensure customer satisfaction by delivering timely and accurate information.
• Document customer interactions and maintain records for continuous improvement.
• Collaborate with team members to optimize service delivery and resolve client challenges.
• Participate in ongoing training to enhance service skills and knowledge of logistics practices.

• Fluency in Polish (both written and spoken) is essential; proficiency in English is a plus.
• Customer service experience is preferred, especially in the logistics or related industries.
• Strong communication skills with an emphasis on a customer-focused approach.
• Excellent organizational and problem-solving abilities.
• Self-driven and capable of working independently in a remote setting.
• Comfortable with digital tools and customer service software.
• Enthusiasm for being part of a collaborative and supportive remote team!