Finnish Speaking CS role for Retail industry work from home anywhere in Greece

🌟 Join Our Remote Customer Service Team in Greece! Patrique Mercier Recruitment ES is excited to announce an opening for a Finnish Speaking Customer Service Representative in the Retail industry. If you are fluent in Finnish and have a passion for customer service, we want to hear from you!

In this role, you will be assisting Finnish-speaking customers from your home, addressing inquiries, resolving issues, and ensuring they have a smooth retail experience. This is a fantastic opportunity to be part of a dedicated team while enjoying the flexibility of remote work!

Your Responsibilities

• Provide outstanding customer support to Finnish-speaking clients through various channels including phone, email, and chat.
• Efficiently troubleshoot customer inquiries and provide effective resolutions.
• Maintain a positive and professional approach during all customer interactions.
• Document all customer communications to help improve service quality.
• Work collaboratively with team members to meet service goals and targets.
• Participate in training initiatives to develop your skills and knowledge.

• Fluency in Finnish (both written and spoken) is required.
• Strong commitment to customer service and assisting customers effectively.
• Prior experience in customer service is beneficial but not mandatory.
• Excellent communication and interpersonal skills.
• Self-motivated with the ability to work independently in a remote setting.
• Team-oriented mindset with the ability to work collaboratively.
• A willingness to learn and adapt in a fast-paced retail environment.