Pediatric Secretary

We are looking for a Pediatric Secretary whowill be responsible for handling front desk operations, scheduling appointments, managing patient records, and providing excellent customer service to families and patients. The ideal candidate is organized, compassionate, and comfortable working in a fast-paced medical environment.

• Greet patients and families warmly, ensuring a welcoming environment.
• Schedule and confirm appointments, coordinating with pediatricians and nurses.
• Manage patient records and update electronic health records (EHR) with accuracy.
• Answer phone calls, respond to inquiries, and provide information about services.
• Handle insurance verification, billing inquiries, and copayment processing.
• Maintain office supplies and ensure administrative tasks are completed efficiently.
• Assist with medical documentation and correspondence as needed.
• Ensure compliance with HIPAA and other healthcare regulations.

• Previous experience in a medical office, pediatric clinic, or healthcare setting (preferred).
• Proficiency in electronic health records (EHR) systems, scheduling software, and Microsoft Office.
• Excellent customer service and communication skills.
• Ability to multitask and work efficiently in a busy office environment.
• Understanding of insurance processes and HIPAA compliance.
• Compassionate and patient-friendly demeanor.