IT Level 2 Admin

RemoteVA PH is seeking a skilled IT Level 2 Admin with excellent communication abilities to join our team. The ideal candidate will be experienced in troubleshooting and providing support for a wide array of IT needs, ensuring smooth day-to-day operations and system security.

-Provide Level 2 IT support and troubleshooting for Windows workstations and servers

-Manage Hyper-V environments, backups, and system recovery processes

-Configure, maintain, and troubleshoot SonicWALL firewalls and basic networking issues

-Administer Active Directory and Office 365 for user management and permissions

-Oversee email security filtering to protect against phishing and spam

-Deploy, update, and maintain antivirus software to ensure endpoint security

-Work with Duo for multi-factor authentication and Google Workspace for team collaboration

-Handle DNS configurations and support

Qualifications:

-Proven experience in a Level 2 IT support role or similar

-Strong knowledge of Windows workstations, Windows Server, and Office 365

-Hands-on experience with Hyper-V, SonicWALL, and Active Directory

-Proficient in basic networking, email security, and DNS configurations

-Familiarity with Google Workspace and Duo for multi-factor authentication

-Excellent problem-solving skills, attention to detail, and communication skills