Job Description
Who we are:
Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.
Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.
We are small enough that you can make an impact within the company and large enough to make an impact in the market.
Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.
About the role:
As an Inside Sales Specialist (Western Canada), you’ll be at the heart of Financeit’s merchant network, connecting with business owners, finance managers, and sales teams across Alberta and Western Canada who use our platform to turn big purchases into easy monthly payments. You’ll reignite relationships with inactive merchants, coach active ones to grow their sales, and help them make financing a seamless part of their customer experience.
If you love the thrill of a great conversation, the satisfaction of solving a problem, and the buzz of hitting your goals, this role is for you. You’re organized, curious, and driven, the kind of person who thrives in a fast-paced, team-oriented environment and takes pride in turning “maybe later” into “let’s do this.”
What you'll do:
- Develop, maintain, and manage relationships with our merchants and internal stakeholders in Alberta and Western Canada.
- Drive growth with existing merchants, focusing on reactivating accounts and expanding volume.
- Triage merchant loan issues to the appropriate teams and ensure issues are resolved in a timely manner.
- Use expert product knowledge and sales consultation to increase merchant activity.
- Regularly update merchants on the Financeit program and process.
- Teach merchants how to use our set of tools to position financing and offer monthly payments.
- Teach merchants how to sell monthly payments including presentations and objections handling
- Ensure compliance to our approval and risk requirements.
Requirements
- 1+ years of hands-on experience in direct sales, account management, or B2B customer success.
- Strong communication and relationship-building skills, you know how to engage business owners and sales teams effectively.
- You know your way around a CRM, ideally Salesforce.
- Strong interpersonal, communication, and customer service skills, able to build rapport and handle various client needs effectively.
- Ability to multitask, stay organized, and thrive under pressure.
- A proactive, goal-oriented mindset and comfort working independently in a remote environment.
- Based in Alberta (or Western Canada) and available during standard business hours within your time zone, with some flexibility for cross-country collaboration.
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