E-commerce Assistant (Amazon)

We are looking for an e-commerce assistant (amazon) who will support customers, create reports, open and follow Amazon cases, review listings and fix/notify about issues. The ideal candidate must have a previous e-commerce experience specifically for Amazon,

• Manage and optimize Amazon product listings, including creating and editing titles, descriptions, images, and keywords.
• Monitor inventory levels and coordinate restocking to prevent stockouts.
• Conduct keyword research and optimize listings to improve search rankings and conversions.
• Track and analyze sales performance, customer reviews, and key metrics using Amazon Seller Central.
• Handle customer inquiries, reviews, and complaints in a professional and timely manner.
• Coordinate with the marketing team to implement promotions, campaigns, and Amazon Ads.
• Ensure compliance with Amazon policies and guidelines.
• Assist with order fulfillment and resolve any shipping or logistics issues.

Qualifications:

• Previous experience managing Amazon Seller Central is highly preferred.
• Strong understanding of e-commerce best practices, especially for Amazon.
• Proficiency in tools such as Excel, Amazon Seller Central, and keyword research software (e.g., Helium 10, Jungle Scout).
• Excellent written and verbal communication skills.
• Highly organized with strong attention to detail.
• Analytical mindset with the ability to interpret data and trends.
• Ability to multitask and prioritize in a fast-paced environment.
• Experience with Amazon Ads and PPC campaigns is a plus (optional)