Bookkeeping Specialist

We’re excited to share that Aplos, Raisely, and Keela have come together to form one unified company, Velora, with a shared mission: to help nonprofit organizations thrive. While we continue to offer the products you know and love, we now operate as one team, dedicated to making nonprofit work easier, more impactful, and more sustainable.

Together, our combined expertise spans fundraising, donor management, financial tracking, and communications—offering a powerful suite of tools designed to reduce complexity so nonprofits can focus on what matters most: making a difference.

We’re one company with 3 products all servicing customers in the impact space. Working at Velora means that you have the opportunity to build one or across all our products.

We have a combination of merged teams and also teams dedicated to one specific product and you can find details about the work through our job descriptions under the “about the role” section.

About the role:

Location: US and CAN

We're only able to hire in the following states and provinces:

• US: CA, CO, GA, FL, ID, MD, MA, MN, NC, NV, OR, SC, TN, TX, VA, WA (California, Colorado, Georgia, Florida, Idaho, Maryland, Massachusetts, North Carolina, Nevada, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington)

• Canada Provinces: British Columbia, Ontario, Alberta only

With Aplos, nonprofit groups of every shape, size, and mission can seamlessly run their finances and operations, manage their business and bottom line, and proactively engage their communities and donors when it matters most. We’re a remote team, spread across North America (with peers all over the world).

Aplos is the largest nonprofit & church management software on the market. We’ve served over 40,000 organizations since our inception in 2009. Our all-inclusive platform provides a dynamic CRM, fundraising & giving tools, online donations & payment processing, built-in fund accounting system, integrated payroll, email marketing, website builder, and much more.

We are seeking a Bookkeeper to join our fast growing Professional Services department. As a crucial member of our dynamic team, your primary role will be to serve as a full charge bookkeeper to our moderate complex Medium customers, collaborating with the customers to ensure the accuracy and currency of their financial records and exceptional customer experience. If you excel in collaborative problem solving and are passionate about bookkeeping, technology, and customer services, this position is an excellent fit for you.

What You'll Be Doing:

• Manage full cycle of bookkeeping services for multiple Medium customers concurrently, including data entry, reconciliations, payroll, donations and periodic accounting clean-up as necessary
• Deliver an average billable utilization of 70%
• Understand organizational needs and provide valuable feedback, proposing solutions to enhance information clarity
• Maintain a high customer net promoter score (9 or 10) by building positive relationships with the customer, communicating proactively, and providing quality and satisfactory services.
• Adhere to established processes to ensure robust financial controls are in place
• Identify areas for process improvement, actively participating in collaborative knowledge-sharing with teammates

We believe that no one meets 100% of the listed qualifications. We are less concerned about whether you’ve done everything on a laundry list of specific things and more interested in cultivating a pool of candidates who want to join a connected, mission-driven, hard-working team of practitioners driven by creativity, curiosity, and a goal to change the world. If you feel like you meet most of the following, we encourage you to apply.

• 3-5 years of experience in full charge bookkeeping
• A degree in accounting, finance or business
• Good knowledge of accounting principles and nonprofit bookkeeping practice
• Great knowledge and experience with Aplos or other accounting software
• Proficient in computer skills, with strong command of Microsoft Excel
• Ability to establish and maintain strong customer relationships
• Excellent written and verbal communication skills
• Ability to work efficiently with strict deadlines
• Proven experience working in a team oriented environment
• Strong attention to details