Account Manager (Large Accounts)

patsnap
London
On-site
Full-time
Posted 18 days ago
Client Growth

Job Description

Patsnap‚ is a global, series E, unicorn SaaS platform that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our user-friendly platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle — using our industry leading domain specific AI to generate and validate ideas to bring innovative products to market faster, better and cheaper. More than 12,000 R&D and IP teams use and trust Patsnap to innovate and bring products to market faster.  
 
We have a vibrant and diverse team with offices in Toronto, London, Shanghai and Singapore. Our hyper-growth trajectory is powered by our people, and we are extremely proud of our company-wide vision, work ethic, and entrepreneurial spirit. We are committed to fostering an inclusive environment where talent thrives and ideas bloom. 

Role Summary:

We’re looking for an Account Manager to partner with our Account Executives in supporting and growing Patsnap’s largest and most strategic clients within the High Tech & Energy team. While you’ll work with customers across these industries, direct experience in them isn’t required! What matters most is your ability to build strong relationships, collaborate effectively, and drive commercial outcomes.

This is a great fit for someone who excels at managing complex relationships, coordinating across stakeholders, and driving commercial results through partnership.

This is a hybrid position in our London, UK office with the expectation to come in once a week on Wednesdays. You are welcome to come in additional days or work fully in office.

About You:

  • Experience managing large or multi-stakeholder accounts (B2B SaaS experience preferred).
  • Strong relationship management skills, with a consultative and value-driven approach.
  • Commercially minded and comfortable partnering with sales to drive results.
  • Organized and proactive in using account planning frameworks to drive value-based outcomes.
  • Skilled in presenting, influencing, and negotiating with senior stakeholders.
  • Organized, analytical, and proactive in planning account growth.
  • Excited to work in a fast-moving, global SaaS environment.
  • A genuine interest in helping customers innovate and succeed.
Patsnap is proud to be an equal opportunity employer (EOE) that champions diversity. We do not discriminate based on race, religion, national origin, citizenship, sex, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran/military, or disability status, or any other protected status in accordance with federal, provincial/state or local laws.

Even if you don’t meet 100% of the above qualifications, we encourage you to apply and tell us why you’d be a great fit for this role! If you require any accommodations during the interview process, please email us at [email protected] so we can best support you.

Requirements

About You:

  • Experience managing large or multi-stakeholder accounts (B2B SaaS experience preferred).
  • Strong relationship management skills, with a consultative and value-driven approach.
  • Commercially minded and comfortable partnering with sales to drive results.
  • Organized and proactive in using account planning frameworks to drive value-based outcomes.
  • Skilled in presenting, influencing, and negotiating with senior stakeholders.
  • Organized, analytical, and proactive in planning account growth.
  • Excited to work in a fast-moving, global SaaS environment.
  • A genuine interest in helping customers innovate and succeed.

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