Job Description
Account Manager - Life Sciences
Patsnap is a global, pre-IPO company that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle, using domain-specific AI to accelerate the creation of market-ready products. With over 12,000 customers worldwide, including some of the biggest names in innovation, Patsnap is at the forefront of technological advancement. Our $300M Series E funding round brings our valuation to a $1 billion unicorn status, and we still have a remarkable amount of growth ahead.
We have a vibrant and diverse team with offices in Singapore, Toronto, London, and Shanghai. Our hyper-growth trajectory is powered by our people, and we are extremely proud of our company-wide vision, work ethic, and entrepreneurial spirit. We are committed to fostering an inclusive environment where talent thrives and ideas bloom.
Role Summary:
As an Account Manager at Patsnap, you will play a pivotal role in driving customer success and revenue growth by managing a portfolio of innovative clients in the life sciences vertical. This position is at the heart of building lasting relationships, driving renewals, and uncovering opportunities for expansion. You’ll collaborate with some of the world’s leading innovators ensuring they derive maximum value from Patsnap’s solutions while achieving your retention and growth targets. If you thrive in a fast-paced, dynamic environment, are customer-obsessed, and have a passion for innovation and life sciences, this role is your opportunity to make an impact!
This is a hybrid position in our London, UK office with the expectation to work from the office on Wednesdays. You are welcome to work out of the office more often if you wish!
About You:
- 2+ years of experience in a B2B sales or client facing roles
- Leads by example and exemplifies Patsnap’s iLOGIC values
- Self-starter with a desire to learn and grow quickly
- Curious, adaptable and thrive working in an innovative and fast-paced environment
- Foundational understanding of Sales Methodologies
- Foundational understanding Customer Success in SaaS
- Comfortable presenting to both end users and decision-makers
- A team player when it comes to internal collaboration
- Education or sales experience in life sciences industry highly beneficial
Patsnap is proud to be an equal opportunity employer (EOE) that champions diversity. We do not discriminate based on race, religion, national origin, citizenship, sex, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran/military, or disability status, or any other protected status in accordance with federal, provincial/state or local laws.
Even if you don’t meet 100% of the above qualifications, we encourage you to apply and tell us why you’d be a great fit for this role! If you require any accommodations during the interview process, please email us at [email protected] so we can best support you.
Requirements
About You:
- 2+ years of experience in a B2B sales or client facing roles
- Leads by example and exemplifies Patsnap’s iLOGIC values
- Self-starter with a desire to learn and grow quickly
- Curious, adaptable and thrive working in an innovative and fast-paced environment
- Foundational understanding of Sales Methodologies
- Foundational understanding Customer Success in SaaS
- Comfortable presenting to both end users and decision-makers
- A team player when it comes to internal collaboration
- Education or sales experience in life sciences industry highly beneficial
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