Account Manager

 

➡️ Excited by owning a portfolio of innovative clients where you drive renewals while uncovering strategic growth opportunities?
➡️ Motivated by building trusted, long-term partnerships with IP and R&D leaders and becoming their go-to advisor?
➡️ Thrive in commercial conversations — from Partnership Reviews to negotiations — where delivering value directly fuels retention and expansion?
➡️ Ready to make an impact at a high-growth, AI-driven SaaS company where customer success and revenue growth go hand in hand?

 

Who are we? 

PatSnap is a global, pre-IPO company that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle, using domain-specific AI to accelerate the creation of market-ready products. With over 12,000 customers worldwide, including some of the biggest names in innovation, Patsnap is at the forefront of technological advancement. Our $300M Series E funding round brings our valuation to a $1 billion unicorn status, and we still have a remarkable amount of growth ahead. 

We have a vibrant and diverse team with offices in Singapore, Toronto, London, Shanghai and remote teams based in US. Our hyper-growth trajectory is powered by our people, and we are extremely proud of our company-wide vision, work ethic, and entrepreneurial spirit. We are committed to fostering an inclusive environment where talent thrives and ideas bloom.   

Benefits & Perks:

A genuinely strong sales culture we’re really proud of. High-performing but low ego, social, and dynamic. It’s a team that supports each other, shares best practice, raises standards, and celebrates wins properly together. Alongside a great product, it’s one of the best parts of working here.

Additional benefits

25 days annual leave plus bank holidays

Two paid volunteering days

Private healthcare with AXA

Pension with Scottish Widows

Enhanced parental leave policies

Work from home stipend

Cycle to Work scheme

Life assurance

Payroll giving options

Eyecare vouchers

Experience managing large or multi-stakeholder accounts (B2B SaaS experience required).

Strong relationship management skills, with a consultative and value-driven approach.

Commercially minded and comfortable partnering with sales to drive results.

Organized and proactive in using account planning frameworks to drive value-based outcomes.

Skilled in presenting, influencing, and negotiating with senior stakeholders.

Organized, analytical, and proactive in planning account growth.

Excited to work in a fast-moving, global SaaS environment.

A genuine interest in helping customers innovate and succeed.