AI summary
As a Technical Support Engineer at Megaport, you'll assist customers by resolving technical and account-related issues through phone and web support, while tackling real-world networking challenges.
Job Description
Your Role
Join Megaport, a global leader in Network as a Service (NaaS), as we continue to expand. We’re looking for a Technical Support Engineer with a background in networking who is passionate about helping customers and solving technical problems.
You’ll be the first point of contact for our customers, helping resolve technical and account-related issues via phone and web-based support. This is a dynamic, high-growth opportunity to work on real-world networking challenges while collaborating with teams around the world.
You’ll work independently, think creatively to resolve issues, and provide exceptional customer service. This role is ideal for someone looking to grow their career in a global tech company with a strong engineering culture and supportive team environment.
Responsibilities
What You’ll Be Doing
What We Are Looking For
Working Hours
What We Offer
About the job
- Posted on
- Aug 11, 2026
- Job type
- Full-time
- Location
- Brisbane, QueenslandHybrid
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