Talent Acquisition Onboarding and Operations Specialist

 As a Talent Acquisition Operations Specialist, you’ll coordinate pre-employment and onboarding activities, maintain accurate hiring data, and keep essential processes running smoothly across the United States, Canada, Europe, and other supported hiring markets.

You’ll partner with recruiters, hiring leaders, People teams, and cross-functional partners to resolve operational challenges and deliver a consistent, welcoming new-hire experience. This individual contributor role combines hands-on coordination, systems support, and continuous improvement, with opportunities to simplify workflows and automate recurring work.

• Coordinate pre-employment and onboarding activities across supported regions, including new-hire communications, required documentation, equipment and access coordination, and start-date readiness.
• Maintain accurate hiring data across applicant tracking and human capital management systems, including candidate, requisition, job posting, and new-hire records. Troubleshoot data, workflow, and integration issues with the appropriate partners.
• Support offer and pre-hire processing, including approvals, background checks, and related operational steps. Escalate exceptions and background-screening adjudication decisions to the appropriate leader or People partner.
• Create, maintain, and deliver new-hire orientation materials and sessions, coordinating backup coverage to ensure continuity.
• Partner with recruiters and regional People teams to coordinate country-specific onboarding requirements, appointment letters, and other hiring documentation.
• Develop and maintain process documentation, trackers, templates, and user guidance that strengthen consistency, support compliance, and help teams work effectively.
• Identify and implement process improvements and workflow automation using tools such as Microsoft Power Automate, Excel, and Microsoft 365.
• Provide operational reporting and responsive support for time-sensitive issues and special projects related to talent acquisition programs, systems, and compliance.
• Collaborate across teams and with external vendors to resolve issues, keep hiring activities on track, and deliver an inclusive new-hire experience.

• Experience with Lever and Workday.
• Experience with Microsoft Power Automate or similar workflow automation tools.
• Experience supporting global or multi-country hiring and onboarding.

• Bachelor’s degree or equivalent practical experience.
• 3–5 years of relevant experience in talent acquisition operations, recruiting coordination, HR operations, or a related field.
• Working knowledge of applicant tracking systems, HR systems, onboarding workflows, and background-screening processes.
• Strong Excel and Microsoft 365 skills.
• Strong organizational skills and attention to detail, with the ability to manage competing deadlines across multiple regions while maintaining data accuracy and confidentiality.
• Strong problem-solving and customer-service skills, including sound judgment about when to resolve routine issues independently and when to escalate higher-risk matters.
• Clear written and verbal communication skills, including the ability to create practical process documentation and training materials.
• Ability to collaborate effectively with recruiters, hiring leaders, People teams, IT, Payroll, Workplace Services, HRIS teams, and external service providers.
• An ownership mindset: curiosity, initiative, accountability, and a proactive approach to solving problems and connecting across teams.
• A commitment to continuous learning through feedback, relationships, and structured development opportunities.
• Fluency in English and languages relevant to the working market, where applicable.
• Flexibility to provide occasional support outside standard working hours for time-sensitive onboarding or orientation activities, and availability for occasional travel of up to 10%.