Senior Manager, Compliance Monitoring and Analytics (R-20102)

The Senior Manager, Compliance Monitoring and Analytics is responsible for leading Dun & Bradstreet's SMB Sales compliance monitoring framework, including the analytics and AI-driven capabilities that detect, assess, and remediate compliance risks.

The role partners with business leaders and technology providers to integrate regulatory requirements into sales processes and systems, drive compliance education, and enhance risk visibility through advanced analytics. This position also oversees the Telemarketing Quality Assurance Program required under Section VII (Quality Assurance Provider) of Dun & Bradstreet's Modified FTC Consent Order, ensuring effective monitoring, reporting, and continuous improvement of compliance controls.

Bachelor's degree in Business, Statistics, Data Science, Law or related areas. Master’s degree is a plus.

7+ years of experience in sales compliance, consumer protection compliance, compliance monitoring, or a related regulatory/analytics function, with at least 5 years of people management experience

Strong knowledge of sales practices and the regulatory environment governing them, including consumer protection principles and the telephone sales and marketing regulatory requirements, such as the TCPA.

Demonstrated experience building or significantly improving compliance monitoring programs, analytics capabilities, or AI-driven detection processes.

Strong analytics skills, including the ability to design or evaluate statistically valid sampling and monitoring methodologies and translate data into actionable findings.

Experience partnering with business leadership, technology teams, and/or third-party vendors to embed compliance requirements into processes and systems.

A builder and innovator mindset, with comfort operating amid change and the ability to rapidly pivot to address new, time-sensitive issues.

Strong written and verbal communication skills, with experience producing reports and materials suitable for leadership, audit, or board-level review.

Ability to work cross-functionally across Sales, People, Legal, Compliance, and Technology teams

Direct experience operating under an FTC or other regulatory consent order or similar enforcement agreement is preferred

Hands-on experience applying AI/ML techniques to compliance monitoring is an advantage

Proficiency in Microsoft Office Suite skills

Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.

Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.

Where applicable, fluency in English and languages relevant to the working market.

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