Job Description
Job Overview
We are seeking an experienced Station Operations Manager (Cold Chain) to oversee end-to-end temperature-controlled logistics operations. This role is critical in ensuring the efficient, timely, and compliant delivery of cold chain products while maintaining high service levels and operational excellence. You will lead a team on the ground, optimise processes, and drive continuous improvements across the supply chain.
Responsibilities
Key Responsibilities
1. Operations & Capacity Planning
Ensure sufficient capacity for parcel collection and delivery
Drive high SLA performance and timeslot adherence
Minimise product damages and defrosting incidents
2. Cost & Performance Management
Manage operating costs in line with budget targets (~$350K/month)
Monitor financial and operational performance metrics
Implement cost optimisation initiatives
3. SOP Governance & Compliance
Ensure adherence to operational SOPs across processes, equipment, and facilities
Maintain compliance with cold chain handling standards
Drive consistency in execution across the station
4. Process Improvement & Optimisation
Identify and lead continuous improvement initiatives (Lean, Kaizen, Six Sigma)
Optimise workflows to enhance efficiency and productivity
Drive operational innovation and scalability
Leadership & Team Management
Lead and develop a team of ~20 staff (supervisors, drivers, sorters)
Set performance goals and drive accountability across the team
Act as the primary communication channel for policies and updates
Work hands-on with the team on the ground to resolve issues and remove barriers
Requirements
Requirements
Experience & Skills
3–5 years of experience in logistics, distribution, or cold chain operations
Proven experience managing teams of 10+ employees
Strong analytical and problem-solving skills with data-driven decision-making
Experience in Lean, Kaizen, or Six Sigma methodologies (preferred)
Ability to thrive in a fast-paced, high-pressure environment
Strong communication and stakeholder management skills
Bachelor’s Degree in Supply Chain, Operations, or related field
Lean Six Sigma Green Belt is an advantage
Keep looking
Related roles you might like
法务经理（Legal Manager）
Ninja Van
Senior Sales Operations Analyst
Ninja Van
STATION HEAD (SIMPANG AMPAT , PENANG)
Ninja Van
Head of Cold Chain Business Development
Ninja Van
Head of B2B Sales (East & Central Java)
Ninja Van
Fleet Assistant (GELANG PATAH, JOHOR)
Ninja Van
Business Development and Planning Intern
Ninja Van
Manager, Fulfilment (Warehouse)
Ninja Van
Key Account Manager (FMCG)
Ninja Van
Recovery Operation Associate
Ninja Van
Warehouse Manager
Ninja Van
Corporate Sales Manager
Ninja Van
Fleet Assistant (GEORGETOWN)
Ninja Van
Regional Senior Associate, Cross Border (Finance Operations)
Ninja Van
Operator, Fulfilment
Ninja Van
Explore more
Browse more jobs like this
Disclaimer: Real Jobs From Anywhere is an independent platform dedicated to providing information about job openings. We are not affiliated with, nor do we represent, any company, agency, or agent mentioned in the job listings. Please refer to our Terms of Services for further details.