Job Description
At Connectly, we’re building the future of conversational commerce in Latin America, starting with WhatsApp. Our 360° AI engagement platform empowers retailers to sell, support, and scale directly inside the app that their customers already use every day.
We are a VC-backed Series B startup with a world-class team hailing from Meta, Google, Uber, and other top Silicon Valley companies. We operate as a hybrid company, with offices in Bogotá and San Francisco, and a remote-first culture everywhere else.
Requirements
- BS or MS in Computer Science or related technical field.
- 5+ years of experience in hands-on software engineering roles.
- Proven track record building and scaling enterprise systems using Python, AWS, Kafka, Postgres, and/or DynamoDB.
- Experience with frontend engineering (React, TypeScript, etc.) is a plus.
- Prior experience developing or deploying conversational AI applications is a strong plus.
- Experience working in fast-paced, customer-centric environments, ideally in a startup or high-growth tech company.
Responsibilities include:
- Design, build, and launch production-grade conversational AI solutions for enterprise clients, from rapid prototypes to scalable deployments.
- Collaborate cross-functionally with product managers, designers, and enterprise partners to define user journeys, performance goals, and success metrics.
- Leverage and contribute to Connectly’s AI platform, working with engineering teams in San Francisco to integrate new capabilities and influence platform direction.
- Experiment with AI-driven features, including LLM-based agents, retrieval systems, and automation pipelines to continuously improve customer engagement.
- Develop and maintain backend systems using Python, AWS, Kafka, Postgres, and DynamoDB for scalability and reliability.
- Establish, track, and iterate on AI performance metrics, leveraging data to optimize outcomes and drive measurable business results.
- Plan and manage your workstream, making thoughtful tradeoffs between deadlines, quality, and innovation.
- Mentor teammates, contribute to code reviews, and uphold engineering best practices in a fast-moving, distributed environment.
We believe that passion, curiosity, and a willingness to learn on the job outweigh years of narrow experience. If you’re excited about the future of AI-driven commerce and want to make a real impact in a fast-moving startup, we’d love to hear from you.
Connectly is an equal opportunity employer. We’re committed to building a diverse, inclusive, and supportive workplace that is distributed around the world.
Responsibilities
Responsibilities include:
- Design, build, and launch production-grade conversational AI solutions for enterprise clients, from rapid prototypes to scalable deployments.
- Collaborate cross-functionally with product managers, designers, and enterprise partners to define user journeys, performance goals, and success metrics.
- Leverage and contribute to Connectly’s AI platform, working with engineering teams in San Francisco to integrate new capabilities and influence platform direction.
- Experiment with AI-driven features, including LLM-based agents, retrieval systems, and automation pipelines to continuously improve customer engagement.
- Develop and maintain backend systems using Python, AWS, Kafka, Postgres, and DynamoDB for scalability and reliability.
- Establish, track, and iterate on AI performance metrics, leveraging data to optimize outcomes and drive measurable business results.
- Plan and manage your workstream, making thoughtful tradeoffs between deadlines, quality, and innovation.
- Mentor teammates, contribute to code reviews, and uphold engineering best practices in a fast-moving, distributed environment.
Requirements
Requirements
- BS or MS in Computer Science or related technical field.
- 5+ years of experience in hands-on software engineering roles.
- Proven track record building and scaling enterprise systems using Python, AWS, Kafka, Postgres, and/or DynamoDB.
- Experience with frontend engineering (React, TypeScript, etc.) is a plus.
- Prior experience developing or deploying conversational AI applications is a strong plus.
- Experience working in fast-paced, customer-centric environments, ideally in a startup or high-growth tech company.
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