Senior Enterprise Account Manager

Hybrid

Posted 5 months ago

Sales

Job Description

Your mission

As a strategic Account Manager focused on the EMEA market, your core responsibility is to develop and strengthen relationships with Frontify’s most valued enterprise customers across Europe. The role positions you as a trusted advisor who guides clients toward their brand-management goals, uncovers new growth opportunities, and fosters long-term success with Frontify. It blends strategic relationship management, commercial expertise, and a consultative mindset to drive expansion.

Responsibilities

Your responsibilities

Own expansion and renewal-based targets, with more of a focus on upsells/cross-sells.

Manage a portfolio of enterprise customers across EMEA, driving revenue growth and retention.

Develop strategic account plans that align customer priorities with Frontify’s platform capabilities and business objectives.

Build and maintain strong relationships with key stakeholders— from operational users to C-level executives.

Identify and lead expansion opportunities across business units and brands using a value-driven, consultative approach.

Negotiate expansions with a focus on long-term partnership health and sustainable growth.

Collaborate closely with Customer Success, Sales, Marketing, and Product teams to deliver seamless customer experiences.

Share customer insights to influence Frontify’s roadmap and help evolve our enterprise account management practices.

Your story

You can work in a hybrid format where you’re able to work on-site in our London office twice a week.

You bring 4-6+ years of B2B SaaS experience in enterprise account management or sales.

You have a proven record of success managing and expanding large, complex customer relationships within the EMEA market.

You’re interested in working with enterprise marketing, brand, or creative technology solutions.

You build strong, trust-based relationships with senior stakeholders, including VP- and C-level decision-makers.

You combine strategic thinking with commercial acumen and a deep focus on customer value.

You operate comfortably and autonomously in a specialized, high-expectation environment, taking ownership of complex workflows and driving initiatives forward with minimal oversight.

You thrive in collaborative environments, partnering seamlessly with Product, Marketing, and Customer Success teams to deliver cohesive customer outcomes.

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About the job

Posted on: May 6, 2026
Job type: Full-time
Location: London AreaHybrid

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