Senior Business Applications Specialist

Ensure enterprise business applications remain secure, reliable, available, and aligned with business needs.​

Deliver scalable application solutions that meet documented business requirements and acceptance criteria.​

Configure and administer Salesforce platforms to support sales, service, and operational processes.​

Support and enhance Quote-to-Cash processes across Salesforce Revenue Cloud and ERP platforms.​​

Produce thorough technical analysis, solution designs, and implementation documentation.​​

Translate user stories and business requirements into effective technical solutions. ​

Collaborate effectively with Business Process Specialists, Business Analysts, Quality Assurance, and fellow technical team members.​​

Promote secure solution design and compliance with organizational security standards.​

Ensure implemented solutions are maintainable, supportable, and aligned with platform best practices.​

Manage application releases using Azure DevOps, source control, and established deployment practices.​

Resolve application, integration, and deployment issues within agreed service levels.​

Adhere to branching, pull request, code review, and release governance standards.​​

Support business continuity through proactive monitoring, issue prevention, and knowledge sharing.​

Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business, or a related discipline.​

5+ years of experience administering, configuring, and supporting enterprise business applications in a complex business environment.​

5+ years of Salesforce administration, configuration, and development experience, including Revenue Cloud, Service Cloud, Field Service, and Experience Cloud.​

Experience supporting modern ERP platforms and integrating business processes across CRM, ERP, and related enterprise applications.​

Experience configuring and administering SaaS platforms including DocuSign, Avalara, Jotform, Survey Vista, Freshservice, or similar solutions.​

Strong knowledge of Azure DevOps, source control, Agile delivery methodologies, and enterprise application security principles.