Job Description
Our client is a trusted property inspection company that has been serving Southeast and Southwest Florida since 2017. With over 10,000 completed inspections, they are a solution-driven team that goes beyond reporting deficiencies—helping clients recognize the full potential of every property by connecting them with vetted trades and offering clear, professional guidance.
The company is expanding its team with a Sales Associate Virtual Assistant who will help grow the client base, nurture relationships with realtors and insurance agents, and ensure every client feels supported before, during, and after their inspection.
Responsibilities
- Sales & Client Outreach
o Build and maintain relationships with realtors, insurance agents, and clients. o Handle inbound and outbound calls, emails, and Go-High-Level CRM follow-ups. o Promote our inspection services and special offers to real estate offices.
- Scheduling & Coordination
o Assist clients in booking inspection appointments.
o Ensure inspectors’ schedules are optimized.
o Confirm appointments and follow up with agents, clients, Home Owners Associations and others in preparation for inspection day.
- Customer Service
o Respond promptly to client inquiries via phone, email, or CRM.
o Provide clear explanations of our services, including 4-Point and Wind Mitigation inspections.
o Support clients with post-inspection questions and connect them to our inspectors for final wrap-up calls.
o Ensure all inspection reports are ready and updated on our operating software.
- CRM & Reporting
o Maintain accurate client records in our CRM (experience with GoHighLevel or similar preferred).
o Track leads, opportunities, and conversions.
o Provide weekly sales and pipeline reports to management.
Requirements
- Sales-oriented mindset with proven success in customer service and sales roles.
- Excellent English communication skills (spoken and written).
- Experience in real estate, property management, or home inspections (preferred, but not required).
- Proficiency with CRM software, scheduling tools, and MS Office/Google Workspace. • Highly organized, detail-oriented, and proactive.
- A people’s person with a growth mindset who thrives in a fast-paced environment.
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