AI summary
As a Robotics Field Engineer, you'll provide Tier 2 technical support, troubleshooting hardware and software issues in real-world environments, while also offering insights to improve QA processes.
Job Description
Job Description
As a Robotics Field Engineer at RIVR, you will be the critical link between our advanced robotics technology and real-world deployment. You will serve as Tier 2 technical support, acting as the primary interface for other Amazon teams when complex issues arise in the field. This role is designed for a technical problem-solver who excels at Root Cause Analysis (RCA) and enjoys the challenge of debugging hardware and software in live environments. Beyond troubleshooting, you will play a strategic role in our development cycle by providing real-world operational insights to our QA teams, ensuring our test cases reflect the unpredictable nature of the field.
Responsibilities
What you'll be doing
What you must have
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About the job
- Posted on
- Aug 14, 2026
- Job type
- Full-time
- Location
- ZürichOn-site
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