AI summary
The Robotic Support Engineer is responsible for software flashing, functional self-testing, diagnosing problems, documenting, and reworking non-conforming robotic units while also managing inventory and tools in the Shanghai office.
Job Description
Job Description
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We are seeking a detail-oriented,and technically skilled engineer for our robot products. This role is primarily responsible for software flashing, functional self-testing, problem diagnosis, documentation, and rework of non-conforming units. Meanwhile, you’re also needed for our Shanghai office’s inventory and tools management.
Responsibilities
What you’ll be doing
Robot Setup & Flashing: Perform flashing, burning, and installation of OS, firmware, and software on end-of-line devices in strict adherence to Work Instructions (WI).
Diagnostics & Troubleshooting: Identify software failures, hardware alerts, and anomalies. Utilize log tools and serial terminal debug tools to perform root-cause analysis, log fault details, and submit problem reports.
Robot EoL Testing: Strictly execute EoL test procedures, inspect for mechanical/functional failures, upload data to the cloud, and compile test reports.
Rework & Collaboration: Execute rework on software-related defects (re-flashing, setting restorations, configuration tweaks) and collaborate with HW/SW engineering teams on complex diagnostics.
What you must have
Education: Bachelor's degree in Electronics, Computer Science, Automation, Mechatronics, or a related field.
Technical Skills:
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Familiar with Ubuntu OS and comfortable running commands in a ROS2 environment.
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Ability to recognize basic English technical terms and read software log information.
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Experience: Minimum 3 years of experience in testing, repair, or software flashing within an electronics manufacturing environment (e.g., service robotics, robotic arms, consumer electronics, automotive electronics, or telecommunications equipment).
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Soft Skills:
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Strong sense of responsibility and meticulous attention to detail.
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Good logical analysis, troubleshooting, and communication skills.
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Get some bonus points
English Proficiency: Very basic English communication skills (written/verbal).
Work Culture: Experience working in a startup environment is preferred.
About the job
- Posted on
- Sep 22, 2026
- Job type
- Full-time
- Location
- ShanghaiOn-site
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