Remote Monitoring Assistant (JH - 03262025 - FTRMA)

Position: Remote Monitoring Assistant

Number of hours: 40 hours/week

Schedule: PST (Daytime PH), 7 days a week

Tasks required:

• Monitor 60 CCTV cameras remotely, ensuring all warehouse areas are under surveillance during the evening shift (PST / Daytime PH).
• Identify, record, and report any anomalies or odd activities (e.g., unauthorized access, suspicious movements, or security breaches) in real time.
• Submit hourly reports via WhatsApp and email to the team, documenting all observations, including any incidents, anomalies, or system issues.
• Immediate escalation of any critical issues or security concerns to the appropriate team members.
• Maintain detailed logs of all incidents and security activities, ensuring accurate records are kept for reference and follow-up.
• Assist with ad-hoc tasks related to security monitoring, such as system checks or security protocol updates.
• Ensure adherence to security protocols, ensuring safe and secure operations at all times.

Requirements:

• Strong attention to detail and ability to monitor multiple video feeds simultaneously.
• Excellent communication skills (via WhatsApp and email) for clear and concise reporting.
• Ability to produce accurate hourly reports, ensuring all key observations and anomalies are captured.
• Basic proficiency in using CCTV monitoring systems.
• Calm under pressure with the ability to assess situations and respond effectively to security threats or irregularities.
• Prior experience in security monitoring, CCTV operations, or a similar field is preferred.
• Reliable internet connection and access to a remote workstation (laptop/PC).
• Fluent in English with excellent written communication skills.
• Proactive and self-motivated, with the ability to work independently during shifts.
• Willingness to work full-time, 7 days a week during evening hours (PST).

Originally posted on Himalayas