Project Manager (B2B)

Project Management:

• Plan, develop, and execute projects to support BAU (Business-As-Usual) operations with the objective of improving cost efficiency, productivity, and operational effectiveness
• Ensure projects are delivered within agreed timelines, scope, and budget
• Collaborate with internal and external stakeholders to gather requirements, manage expectations, and address enquiries or escalations effectively
• Drive project governance, monitor progress, and identify risks to ensure successful delivery

BAU Support:

• Develop and maintain reports, dashboards, and monitoring tools to track key performance indicators (KPIs) such as cost, loss rates, service levels, and operational performance
• Support ongoing operational activities through data-driven insights and performance tracking
• Provide regular reporting and recommendations to support business decision-making

Data Analysis:

• Analyze operational data and identify trends, patterns, and opportunities for continuous improvement
• Identify process gaps, inefficiencies, and root causes, and propose actionable solutions
• Generate insights and recommendations to enhance business performance and operational outcomes
• Translate data findings into strategic initiatives and improvement plans to support business objectives and operational growth
• Partner with stakeholders to support data driven decision making and long term operational strategy