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Product Intern (full-time)

Emma Sleep Company
Mexico City
•On-site•
Internship
•
Posted about 2 months ago
Product
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Job Description

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 20 markets and more than 35 Emma stores across Europe. 

Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide. 

It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together. 

Ready to awaken your best with us? 

Responsibilities

What you will do:

  • Monitor product performance end-to-end (NPS, reviews, trends) across countries to understand what's working and what needs improvement.
  • Build business cases in coordination with diverse stakeholders and develop project charters to migrate global products in the region
  • Turn data into insights by identifying opportunities, risks, and emerging patterns in product satisfaction.
  • Benchmark competitors, analyzing features, prices, trends, and positioning to spot gaps or opportunities for our portfolio.
  • Support strategic product decisions by summarizing insights and sharing them with Marketing, BD, and Product teams.
  • Improve customer experience by recommending product or communication enhancements based on feedback and performance data.
  • Build clear and structured reports/dashboards to communicate findings to stakeholders in a simple, actionable way.
  • Stay on top of industry trends (materials, sleep tech, design, consumer behavior) and bring these learnings to the team.

    • Who we are looking for:

  • Strong analytical skills and confidence working with data (Excel/Sheets).
  • Curious, proactive, and able to work independently.
  • Organized and able to manage multiple tasks at once.
  • Clear communicator who can simplify complex findings.
  • Passion for products, consumer behavior, and understanding customer needs.
  • You are fluent in English.

    • What we offer:

  • A combination of personal and company growth to accelerate your career and help you reach your goals.
  • The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
  • Wellbeing activities
  • Hybrid home office policy
  • Flexible schedules
  • Pet-friendly office
  • Monthly salary + pantry & restaurant vouchers

    • Ready to Apply?

    Take the next step in your career journey

    Apply Now

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