Polish Customer Support for Online Marketplace - Paid Relocation to Greece

Join Patrique Mercier Recruitment JP as a Polish Customer Support Representative for a leading Online Marketplace! This exciting opportunity not only allows you to work in a dynamic and rapidly growing sector but also includes a fully paid relocation package to the beautiful country of Greece.

In this role, you will assist Polish-speaking customers with their inquiries related to our online marketplace, ensuring a smooth and satisfying shopping experience. If you have a passion for customer service and enjoy helping others navigate their online purchases, this position is perfect for you. Experience the unique blend of a professional environment and the vibrant Greek lifestyle while contributing to our team's success!

Responsibilities

• Provide high-quality customer support to Polish-speaking clients through various channels, including phone, email, and live chat.
• Assist customers with inquiries regarding products, orders, and returns.
• Resolve customer issues promptly and effectively, enhancing overall customer satisfaction.
• Document customer interactions in the CRM system with accuracy and thoroughness.
• Collaborate with team members to improve service processes and customer experience.
• Participate in training sessions to stay updated on the latest marketplace features and best practices.
• Share feedback with management to help develop strategies for improving customer support.

• Fluency in Polish and English, both written and spoken.
• Excellent communication skills and a strong focus on customer service.
• Ability to work independently in a remote setting and manage time effectively.
• Problem-solving abilities with keen attention to detail.
• No previous experience required; eagerness to learn and support customers is essential.
• Positive attitude and a willingness to collaborate within a team.
• Desire to relocate to Greece and embrace new cultural experiences.