Danish Speaking Technical Support for Customers - Remote in Greece

Join Patrique Mercier Recruitment JP as a Danish Speaking Technical Support Specialist, working remotely from the beautiful surroundings of Greece! This exciting role offers you the flexibility of remote work while providing top-notch technical assistance to customers. You will support Danish-speaking clients with their inquiries regarding innovative technology products and services. By joining our dynamic team, you'll be able to enhance your technical skills in a friendly and supportive environment, all while enjoying the stunning Greek landscape.

Responsibilities

• Deliver high-quality technical support to Danish-speaking customers via phone, email, and chat.
• Diagnose and resolve technical issues related to the company's products and services effectively.
• Document all customer interactions and technical problems accurately in the CRM system.
• Collaborate with internal teams to escalate and resolve complex technical issues.
• Participate in ongoing training to improve product knowledge and support capabilities.
• Provide constructive feedback to enhance customer service processes and experiences.
• Support the onboarding and training of new employees as needed.

• Fluency in Danish and English, both written and spoken.
• Strong technical skills and the capability to troubleshoot effectively.
• Excellent communication and customer service skills.
• Previous experience in technical support or a related field is beneficial but not mandatory.
• A fast learner who is able to adapt to new technologies and processes.
• A collaborative team player with a genuine passion for helping customers.
• Ability to work remotely and manage time efficiently.