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Operation Support, Last Mile

Ninja Van
Shah Alam, Selangor, Malaysia
•On-site•
Full-time
•
Posted 7 months ago
Operations
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Responsibilities

Return Pickup (RPU)

  • Ensure reporting and monitoring comply with RPU objectives.
  • Ensure all return pickup comply to the SOP

    • FSR (Fantastic Service Recovery)

  • Make sure all FSR cases settle within the timeline according to the target set

    • POD/POP deductions

  • Provide report deductions and coordinate justifications with relevant stakeholders.

    • Others

  • Comply to the ISO 9001 QMS, OH&S management system and GDPMD requirements if applicable.
  • Participate in quality, safety and GDPMD related programs such as training, campaign and others.
  • Working closely with station staff and all other stakeholders.
  • Assist in all other tasks given by the superior.
  • Provide support to other administrative functions within the department as required.

    • Requirements

    Job Requirements

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in fields related to Business Administration
  • Required language(s): Bahasa Malaysia, English.
  • Proficient in Microsoft Word/Excel.
  • Any prior working experience will be greatly advantageous
  • Interpersonal skills such as verbal communication, problem-solving and listening skills are essential in an administrative role. 

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