Ontdek, beleef en werk remote In Griekenland voor Eneco

Mercier Consultancy MD is excited to present a unique opportunity to work remote in Greece for Eneco! This role invites enthusiastic individuals who are eager to discover, experience, and contribute to an innovative company while enjoying the beautiful landscapes and culture of Greece. As part of our team, you will engage with customers and assist them in navigating our products and services, all while working in a dynamic and supportive environment.

Key Responsibilities

• Engage customers through various communication channels, providing information and assistance related to Eneco's services.
• Deliver exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
• Document interactions and maintain accurate records in our CRM system to track customer feedback and service quality.
• Collaborate with team members to share insights and improve customer experience strategies.
• Stay updated on company products, services, and industry trends to provide informed assistance.
• Enjoy the flexibility of remote work while embracing the vibrant culture and scenery of Greece.

• Fluency in Dutch (or a relevant language) is required; proficiency in English or Greek is a plus.
• Experience in customer service or a related field is highly desirable.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Strong organizational skills and the ability to manage multiple tasks effectively.
• Proficiency in CRM systems and standard office software tools.
• Self-motivated and able to work independently in a remote setting.
• A positive attitude and a willingness to embrace new experiences and challenges.