German Speaking Client Service Representative (Remote) - Paid Relocation Greece

Mercier Consultancy MD is pleased to announce an opening for a German Speaking Client Service Representative. This exciting position offers the flexibility of remote work, along with the wonderful opportunity for paid relocation to Greece!

In this role, you will be the primary point of contact for our German-speaking clients, ensuring they receive top-notch service and support. Your effective communication skills and dedication to client satisfaction will be crucial in representing our commitment to excellence.

Key Responsibilities:

• Provide exceptional customer service to our German-speaking clients via phone, email, and chat.
• Efficiently manage inquiries and resolve issues, creating a positive client experience.
• Accurately document all client interactions in our CRM system to facilitate effective follow-up.
• Collaborate with various internal teams to ensure client needs are addressed comprehensively.
• Stay knowledgeable about our products and services to better assist clients.

Who We Are Looking For:

• Fluency in German (both written and verbal); proficiency in English.
• Previous experience in customer service or a client-facing role is preferred.
• Strong communication and interpersonal skills.
• A proactive and customer-focused problem-solving approach.
• Comfort with technology and the ability to quickly adapt to new software.
• A positive attitude and a commitment to providing excellent customer service.
• Willingness to relocate to Greece and take advantage of the paid relocation opportunity.