Job Description
We’re Greetz – part of the Moonpig Group and the Netherlands’ go-to for heartfelt cards and surprise-filled gifts. Since 2004, we’ve been on a mission to help people connect in the most personal way possible, with thoughtful touches that turn every moment into something unforgettable.
Together with our friends at Moonpig, we’re reimagining online gifting – bringing more smiles, more meaning, and more magic to doormats everywhere. Whether it’s a birthday card with all the feels or a gift that makes their day, we’re here to help people feel closer, no matter the distance.
We’re a passionate bunch, driven by clear values, creative thinking and a love of making people happy. And with big ideas, brilliant colleagues and loads of opportunity to grow, it’s a great time to join us on the journey. 🎁
📍Online Merchandise Assistant | Almere | Fulltime - Hybrid working
About the Role
As our new Online Merchandise Assistant, you’ll play a key role in bringing the Greetz product assortment to life online. From keeping our product catalogue accurate and up to date to supporting campaigns and improving the customer journey — you’ll make sure everything runs smoothly behind the scenes.
By working closely with teams across the business, you’ll help create a seamless and inspiring shopping experience so our customers can always find exactly what they’re looking for.
About You:
- Professional proficiency in both Dutch and English.
- Strong analytical mindset and confidence working with data.
- Practical, hands-on attitude and ability to perform well in a dynamic, fast-changing environment.
- Proactive and always looking for ways to improve the assortment and website.
- Preferably experience in e-commerce, particularly in buying or merchandising.
- Comfortable collaborating across different teams.
- Bonus if you have knowledge of SEO, conversion optimisation, or tools such as Excel, SAP, Commercetools, Canva, Adobe Photoshop, or Contentful.
Key Responsibilities:
- Manage and update the online product catalogue with accurate details, images, descriptions, and pricing.
- Support the setup of products in internal systems to ensure smooth integration and visibility on the platform.
- Regularly review product pages for consistency and alignment with brand guidelines.
- Collaborate with the Content Manager, CRM Marketeer, and Trading Manager to optimise landing pages and campaign content.
- Improve the customer journey by identifying and implementing enhancements to website and app functionality and user experience.
- Assist with site checks and performance monitoring, flagging any issues that arise.
- Provide data support to buyers through data entry, reporting, and ad-hoc administrative tasks.
- Analyse sales data to support assortment analysis and decision-making.
- Set up and maintain pricing, promotional actions, and seasonal product changes.
- Work closely with marketing, tech, operations, and customer service teams to ensure alignment for product launches and promotions.
Interview Process
Step 1: 20–30 minute phone screening with the recruiter
Step 2: 45 minute virtual interview with the hiring manager and another team member
Step 3: 60 minute in-person final interview, including a short presentation based on a pre-shared assignment
🎉 Offer!
Our process may vary slightly depending on the role and availability. We’ll keep you updated throughout each step.
What's in it for you?
We believe in empowering our team to do their best work. Enjoy:
💰 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
💆🏽 Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).
🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
📈 Career Growth: Learning allowances, coaching & development programs.
Want to know more?
Explore our full benefits package: here
Our Ways of Working:
We trust you to do what’s right, providing flexibility to balance work and life. We believe in giving you permission to innovate and focus on delivering meaningful results. We understand that effective ways of working are unique to each individual, role, and team, and we’re committed to supporting and discussing your specific needs throughout the interview process and beyond.
Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:
At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.
From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.
We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.
We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.
If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.
Responsibilities
Key Responsibilities:
- Manage and update the online product catalogue with accurate details, images, descriptions, and pricing.
- Support the setup of products in internal systems to ensure smooth integration and visibility on the platform.
- Regularly review product pages for consistency and alignment with brand guidelines.
- Collaborate with the Content Manager, CRM Marketeer, and Trading Manager to optimise landing pages and campaign content.
- Improve the customer journey by identifying and implementing enhancements to website and app functionality and user experience.
- Assist with site checks and performance monitoring, flagging any issues that arise.
- Provide data support to buyers through data entry, reporting, and ad-hoc administrative tasks.
- Analyse sales data to support assortment analysis and decision-making.
- Set up and maintain pricing, promotional actions, and seasonal product changes.
- Work closely with marketing, tech, operations, and customer service teams to ensure alignment for product launches and promotions.
Requirements
About You:
- Professional proficiency in both Dutch and English.
- Strong analytical mindset and confidence working with data.
- Practical, hands-on attitude and ability to perform well in a dynamic, fast-changing environment.
- Proactive and always looking for ways to improve the assortment and website.
- Preferably experience in e-commerce, particularly in buying or merchandising.
- Comfortable collaborating across different teams.
- Bonus if you have knowledge of SEO, conversion optimisation, or tools such as Excel, SAP, Commercetools, Canva, Adobe Photoshop, or Contentful.
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