Manager, Workplace Management (R-19608)

Leading and managing the North America Facilities service teams (internal and external) to ensure that the office operates smoothly and at optimal efficiency

Contract Management at local level monitoring performance and review KPI’s

Review & monitor Planned Preventative Maintenance (PPM) schedule ensuring adherence

Owning the relationship with building/property management, leadership, and team members

Landlord liaison to assure the quality of landlord related maintenance & repair and security services

Main point of contact for suppliers - supervise and lead maintenance contractors, reviewing their scope of services, as required

Provides direction/guidance to the facilities staff, vendors, and service providers as required; ensure excellent coordination/execution of work with minimal disruption to operations, not limited to janitorial, food and vending services, building maintenance and grounds.

Accountable for the management of safe system of work for all contractors on site, issue, and review of permits to work and inspection of work pre and post service/repair

Responsibility for ensuring the office is compliant with health, safety, and legislation

Anticipate and implement conference and event solutions that meet the requirements of the business

Involvement in office related projects from conception to completion

Evaluate, plan, and allocate workspace to maximize capacity and utilization for changing team formation

Supports in the implementation of Emergency Response Efforts, coordination of personnel, space, and equipment, advance efforts for the prevention and or mitigation of security incidents, and help determine appropriate responses (Site Leadership notification, CMT activation, etc.)

Supervises the preparation and submission of team’s requisitions and purchase orders; partners with Finance and Sourcing and Procurement to ensure timely payment processing and reconciliation of invoices, monthly accruals, reforecasts, and variance reports required by Finance.

Drive facilities ESG initiatives by researching, developing, and implementing measures to reduce waste, improve relationship/partnerships, and support D&B’s governance policies.  Ensure facilities EST related data collections are performed timely and inputted into our central platform. 

Ability to sit, speak and operate telephone and/or computer for long periods of time

Ability to handle pressure, stressful conditions, and conflict resolution

Ability to work day, evening and/or weekend hours as needed

Ability to stand, walk, climb, kneel, crouch and bend over for work at office premises and office events

Regular attendance in the office