Internal Communications Manager

Hybrid

Posted 3 months ago

People & Organisation

Job Description

About The Role:

We are looking for an Internal Communications Manager to strengthen how information, decisions, and leadership intent flow across Emma. This role is about clarity, structure, and alignment — ensuring the right message reaches the right people, in the right way, especially in a fast-moving, international environment.

You'll report to our Head of Culture and work as a trusted partner to C-level leaders, translating strategic intent into clear, cascaded communication.

Responsibilities

What You'll Do:

Serve as the communications right hand to C-level leaders on both ad-hoc and recurring internal messaging.

Translate strategic decisions into clear, structured, and cascaded communication across the organization.

Manage Emma's internal communication across multiple offices and regions: Frankfurt, Manila, Lisbon, and Mexico City.

Ensure communication is accurate and considers both informational and emotional impact.

Drive structure and execution across internal communications initiatives.

Own and improve key communication formats and channels, such as Emma's Global All Hands.

Own the people survey as a product - from design through to communication of results - and identify themes and patterns in qualitative feedback.

Who We're Looking For:

6+ years of experience in a scale-up, international environment where you owned structured communication or information management.

Proven track record of working directly with C-level stakeholders, drafting on their behalf, managing their messaging, earning their trust.

You can break down complex problems, identify patterns, and turn insights into clear, actionable steps.

You think in systems and structure, not just sentences and you want to own how communication works.

Excellent written and verbal communication skills in English; additional language is a plus given our international footprint.

You thrive in ambiguity and fast-moving environments, you don't wait for a perfect brief to deliver a sharp output.

What we offer:

The opportunity to work on challenging tasks that contribute to your professional growth.

Work independently and as part of a dedicated, international team.

25 vacations days per year, with 1 extra day per year worked (until a limit of 30 days per year).

22 remote days per quarter policy, with offices in Gutleutviertel - Frankfurt.

Work with and learn from experts in diverse fields.

Get to know your team members at our exciting company events.

Working from a pet-friendly office.

Ready to Apply?

Take the next step in your career journey

Apply Now

About the job

Posted on: Jun 25, 2026
Job type: Full-time
Location: FrankfurtHybrid

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