Job Description
Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.
Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.
Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.
Responsibilities
Key Responsibilities :
- Develop and execute franchise expansion strategy for B2B cargo & LTL
- Acquire and onboard franchise partners (transporters, communities, aggregators)
- Design and manage partner commercial models (wholesale vs commission)
- Identify and remove pricing & non-pricing blockers to franchise growth
- Work with Sales & Ops to ensure BAU readiness for franchise rollout
- Manage partner performance, incentives, and retention
- Gather market feedback and translate into commercial & operational improvements
- Support regional reporting and growth planning
Must-Have (Non-Negotiable) :
Nice-to-Have (Strong Advantage):
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