Assistant Store Manager - Manchester

Emma Sleep Company
Manchester
On-site
Full-time
Posted 2 days ago
Offline Europe

Job Description

We are looking for an Assistant Store Manager to support our store at Manchester Arndale, working closely with the Store Manager to be the main driver of sales, motivate our Sleep Experts, deliver an exceptional customer experience, maintain strong operational and visual merchandising standards, and confidently take ownership of the store when required. 

Responsibilities

What you will do:

• Assist in motivating and managing the Sleep Experts (sales staff) to meet and exceed sales targets. 
• Advise customers on products to help them achieve the ultimate night's sleep, enhancing the customer experience. 
• Oversee administrative tasks, stock management, and shift coordination, ensuring the sales floor is always optimized for conversion. 
• Execute all visual merchandising guidelines to the highest standards, maintaining consistent in-store presentation. 
• Take ownership of the store when required, confidently managing operations in the absence of the Store Manager with a strong business mindset. 

What are we looking for:

 • Solid experience as an Assistant Store Manager or Senior Sales Associate in a retail environment. 
 • Strong sales skills with a proactive, customer-oriented approach. 
 • Ability to interpret daily performance data and KPIs, translating it into actionable steps that drive results. 
 • Capable of providing coaching and training to the team.
 • Fluency in English.

What we offer:

  • 25 days of annual leave, increasing to a maximum of 30 days with each additional year of service.
  • Variable compensation paid in addition to your salary, based on your business performance.
  • Access to Nilo, a mental health platform with paid sessions with a psychologist or coach.
  • An employee discount on selected Emma products.
  • In-store onboarding by the Store Manager, and regular trainings and documentation to learn our products.
  • Our interview process:

    1. Initial Interview (30 minutes) 
      A conversation with a member of our team to learn more about your background, motivation, and how your skills align with the role. 

    1. Technical Interview (45 minutes) 
      A more detailed interview with the store management team to understand your sales skills and team management. 

    1. In-Store Visit (30 minutes)
      An in-person talk with the Store Manager  to assess behavioral aspects. 

    Ready to Apply?

    Take the next step in your career journey

    Apply Now

    Explore more

    Browse more jobs like this

    Work arrangement

    Disclaimer: Real Jobs From Anywhere is an independent platform dedicated to providing information about job openings. We are not affiliated with, nor do we represent, any company, agency, or agent mentioned in the job listings. Please refer to our Terms of Services for further details.