Threat Analyst 2

As a Threat Analyst - Tier II on our Managed Detection and Response (MDR) team, you will provide best-in-class monitoring, detection, and response services to proactively defend customer environments before attacks prevail. You will work alongside and contribute to a team of cyber threat hunters, incident response analysts, engineers, and ethical hackers by using enterprise, log analysis and endpoint collection systems to facilitate investigations, identification, and neutralization of cyber threats.

• Investigate and analyze logs and security-related events via Sophos tooling
• Handle escalations from Tier I Threat Analysts - guide / advise on investigation handling
• Onboard and train new Threat Analysts
• Create cases, track and follow up with clients through threat neutralization
• Communicate and document findings to various customer audiences including technical and executive teams
• Follow up with customers through to issue resolution and drive continuous improvement by providing detailed recommendations to minimize risk in customer environments
• Acknowledge and satisfy inbound customer requests and interact with customers through various mediums (Email, Phone, Ticket)
• Collaborate and assist with core security and threat response teams
• Actively research emerging Indicators of Compromise/Attack, exploits and vulnerabilities
• Conduct threat hunting to identify potential threats throughout the MDR customer base
• Participate in Security Operations process improvement and creation
• Obtain metrics for reporting on threat trends, intelligence analysis and situational awareness

Desirable

• Experience with SQL query construction
• Advanced Cyber Security certifications