Job Description
Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With nine offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
Job Description:
We are seeking a highly skilled and cleared Systems Administrator to join our team and support mission-critical operations in a classified environment. The ideal candidate will be responsible for building, configuring, securing, and maintaining computer systems and networks that handle sensitive information. This role requires strict adherence to government security protocols, exceptional technical expertise, and the ability to work effectively under time-sensitive conditions.
Required qualifications:
- 3-5 years of experience as a Systems Administrator in an on-site, mid-level role, with a proven track record in managing and maintaining IT services, including the installation, administration, and troubleshooting of Linux/Ubuntu and Microsoft systems. Demonstrated ability to provide on-site technical assistance and support for computer systems, software, and hardware issues.
- Candidate must have demonstrated customer support, interpersonal skills and excellent oral and written communication skills.
- Ability to clearly and concisely explain technical issues and document solutions effectively, enhancing transparency within the on-site team.
- Proficiency in system administration, with expertise in diagnosing and resolving technical issues on platforms such as Windows Server, Ubuntu, and cloud environments
- Experience with networking using Cisco or Fortinet devices.
- Relevant certifications in system administration or related fields are a plus, with a preference for hands-on experience in an on-site support environment
- Security+ certification or equivalent is required, demonstrating a solid foundation in Information Security and System Security.
- Networking Certifications are a plus but not required.
- Security Clearance: DOD Top Secret / with SCI eligibility required.
- Proven ability to excel in a fast-paced, on-site work environment, demonstrating reliability, teamwork, and a commitment to high standards of professionalism.
- Demonstrated record of solving complex problems with innovative solutions, maintaining professionalism, and being kind and considerate to others.
- Proven capability to manage on-site projects at scale and across functions with a high level of execution and quality.
Preferred qualifications:
- Education: Bachelor’s college degree and/or military experience preferred but not required. A combination of education, training, certification and/or experience that provides the requisite knowledge, skills and abilities may be substituted for the degree.
- Advanced Technical Expertise: Deep understanding of both Linux/Ubuntu and Microsoft systems, beyond basic troubleshooting, with the ability to diagnose complex issues and implement effective solutions in an on-site setting
- Scripting and Automation Skills: Experience with scripting languages (e.g., PowerShell, Python) for automating repetitive tasks, improving efficiency, and reducing the potential for human error.
- Cross-Platform Experience: Experience managing a mixed environment of Windows, Linux, and macOS systems, ensuring seamless integration and operation across diverse platforms
- Networking experience setting up WANs or interconnected networks at scale
#LI-HM1
#LD
Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Requirements
Required qualifications:
- 3-5 years of experience as a Systems Administrator in an on-site, mid-level role, with a proven track record in managing and maintaining IT services, including the installation, administration, and troubleshooting of Linux/Ubuntu and Microsoft systems. Demonstrated ability to provide on-site technical assistance and support for computer systems, software, and hardware issues.
- Candidate must have demonstrated customer support, interpersonal skills and excellent oral and written communication skills.
- Ability to clearly and concisely explain technical issues and document solutions effectively, enhancing transparency within the on-site team.
- Proficiency in system administration, with expertise in diagnosing and resolving technical issues on platforms such as Windows Server, Ubuntu, and cloud environments
- Experience with networking using Cisco or Fortinet devices.
- Relevant certifications in system administration or related fields are a plus, with a preference for hands-on experience in an on-site support environment
- Security+ certification or equivalent is required, demonstrating a solid foundation in Information Security and System Security.
- Networking Certifications are a plus but not required.
- Security Clearance: DOD Top Secret / with SCI eligibility required.
- Proven ability to excel in a fast-paced, on-site work environment, demonstrating reliability, teamwork, and a commitment to high standards of professionalism.
- Demonstrated record of solving complex problems with innovative solutions, maintaining professionalism, and being kind and considerate to others.
- Proven capability to manage on-site projects at scale and across functions with a high level of execution and quality.
Preferred qualifications:
- Education: Bachelor’s college degree and/or military experience preferred but not required. A combination of education, training, certification and/or experience that provides the requisite knowledge, skills and abilities may be substituted for the degree.
- Advanced Technical Expertise: Deep understanding of both Linux/Ubuntu and Microsoft systems, beyond basic troubleshooting, with the ability to diagnose complex issues and implement effective solutions in an on-site setting
- Scripting and Automation Skills: Experience with scripting languages (e.g., PowerShell, Python) for automating repetitive tasks, improving efficiency, and reducing the potential for human error.
- Cross-Platform Experience: Experience managing a mixed environment of Windows, Linux, and macOS systems, ensuring seamless integration and operation across diverse platforms
- Networking experience setting up WANs or interconnected networks at scale
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