Job Description
Why We Work at Dun & Bradstreet
Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at dnb.com/careers.
We are seeking a dynamic and strategic Senior Manager, National Sales to lead our SMB sales operations in Switzerland. This role is pivotal in driving revenue growth, reducing churn, and optimizing sales processes across a diverse portfolio of small and medium-sized business clients. You will lead a team of approximately 7 sales professionals, manage external call center operations, and build strong relationships with mid-market clients. Success in this role requires a data-driven mindset, deep expertise in account planning, and a passion for leading high-performing teams in a fast-paced, results-oriented environment. You’ll collaborate cross-functionally to ensure seamless execution of sales strategies and deliver exceptional customer experiences.
Essential Key Responsibilities
- Develop and execute a Go-To-Market strategy tailored to the Swiss SMB segment to drive growth and retention.
- Lead, coach, and develop a national sales team, fostering a high-performance and compliance-driven culture.
- Build and maintain senior-level relationships with national clients to support upsell, cross-sell, and new business.
- Use data insights to identify at-risk customers and implement targeted retention and win-back strategies.
- Own and drive mid-market account planning, ensuring clear growth objectives and client satisfaction.
- Collaborate with Marketing and Operations to align campaigns and streamline sales processes.
- Manage sales forecasting, budgeting, and reporting in close partnership with Finance.
- Advocate for a seamless customer experience, acting as the “Voice of the Client” and improving the sales journey.
All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
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Responsibilities
Essential Key Responsibilities
- Develop and execute a Go-To-Market strategy tailored to the Swiss SMB segment to drive growth and retention.
- Lead, coach, and develop a national sales team, fostering a high-performance and compliance-driven culture.
- Build and maintain senior-level relationships with national clients to support upsell, cross-sell, and new business.
- Use data insights to identify at-risk customers and implement targeted retention and win-back strategies.
- Own and drive mid-market account planning, ensuring clear growth objectives and client satisfaction.
- Collaborate with Marketing and Operations to align campaigns and streamline sales processes.
- Manage sales forecasting, budgeting, and reporting in close partnership with Finance.
- Advocate for a seamless customer experience, acting as the “Voice of the Client” and improving the sales journey.
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