Senior Business Analyst ( Remote ) ( Healthcare )

The Business Analyst will be working on a variety of interesting projects, and work closely with our clients as well as internal teams (including, but not limited to, Project Managers, Development, QA, Sales, and Executive Leadership), in a fast paced and dynamic environment. We are looking for a Business Analyst that is detail oriented, flexible when faced with change, able to manage multiple tasks and projects, skilled at building relationships with clients and internal team members, thrives in a fast paced work environment, and has a solid understanding of the software development lifecycle. This candidate will have many opportunities to impact business process and company success. This is a highly technical position with accountability for product quality that requires the ability to motivate and mentor project team members.

Tasks/Responsibilities:

• Effectively manage client communications and expectations.
• Able to function as subject matter expert in order to collect complete and accurate business requirements from clients.
• Work as a team player and leader in order to effectively coordinate across functional teams.
• Collaborate with Product Management to balance product vision and voice of customer in order to recommend and deliver best-in-class solutions.
• Develop documentation that accurately reflects client needs and is clearly defined for Development and QA teams (i.e. business requirements, user stories, wireframes, functional specifications, test plans, etc).
• Create clear and easy to follow user guides for clients and end-users.
• Share knowledge and organize training for team members.

Key Competencies:

• Leadership and entrepreneurial spirit
• Advanced decision making and problem solving skills
• Analytical mindset
• Written and verbal communication and presentation skills to both technical and non-technical teams
• Solid business requirements gathering skills
• Wireframes, specifications, and technical documentation
• Understanding of user experience design principals
• Team building/collaboration
• Positive attitude, enthusiasm, and flexibility

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s Degree (preferably in Management Information Systems, Computer Science, Business or related discipline)
• 7-10 years of experience in software development projects, including client facing projects
• Proficiency with MS Office suite of products (i.e. Excel, PowerPoint, Visio, Outlook, etc.)
• Agile software development experience
• Specialty pharmacy industry experience preferred
• Strong written and verbal communication skills
• Ability to share creative and new ideas
• Organizational and time management skills
• Continuous process improvement skills
• Partnering and problem-solving mindset